Video Guided Demo

All right, I'm going to give you a brief introduction and demo to Talsy AI, the

So everything we do really starts with and revolves around guest messaging.

Right now we do that through SMS and WhatsApp, but we're also working on a

So any guest will be able to interact with Talsy via their preferred method of

Tallsy integrates with the PMS and starts a conversation with each guest prior

So from that point on, there will be a scheduled sequence of messaging that's

customized to the hotel and actually to the individual that's designed to

engage them and provide them with any information that they might need.

Now, something that Talsy does really, really well and better than anybody in

right now is processing conversations as they happen and using AI to do it.

So when a guest responds to Talsy, whether before, during, or after the stay, T

use AI to determine what exactly does this guest need and she will not use AI

The technology that's out there right now, it's just not quite ready for us to

our guest engagements with it completely.

We have to be a little bit more clever about it.

So what Talsy does is she uses AI to determine exactly what the guest might

It could be the pricing for the spa or it could be the pool hours or really

And Talsy draws from two to three hundred data points that we gather about the

then provides that information whenever it's needed on demand.

So this is a far superior method of handling guest engagement.

It saves tons of time but it also provides good, relevant information to the

So, Talsy also uses artificial intelligence to determine which messages are

for the hotel staff to follow up on and which are not.

Doing this saves about 50 to 80 percent of the time that would be spent

Talsy will answer questions and requests right away, giving the guests that

peace of mind that someone's on the way to help or something's going to be

But only the things that require staff intervention are going to go to a

with or Talsy can outsource these requests or messages to other softwares

It is a big differentiator compared to traditional guest messaging platforms.

One of the additional features that Talsy offers as a modular add-on to the

core system is a review and reputation management system.

So we actually integrate directly with Google and TripAdvisor to pull reviews

so you can see how your public reputation is performing.

And also you can see how your guests are responding in private with complaints

So when guests have private feedback to offer, they will do so through our

and that feedback can be collected and assessed during this day.

So, you know, as a hotel, you can see if your guest, you know, has a complaint.

Let's find out while they're on property so we can take care of it before they

And that's a big part of what we do with our reputation and review management

Tall Z is also the only system right now that integrates directly with Google

So you can use AI to generate a response and then submit it directly to the

One more thing that Talsy does that's really novel and not being done by other

right now is Talsy uses AI to determine which guests are going to respond well

And she can use that actually as a sales tool.

So she will constantly be generating leads for whatever initiatives are going

That could be loyalty programs, corporate rate programs and generating leads

be upsells to amenities or food and beverage.

But Talsy's AI can actually reach out in a way that's customized and that will

So this is an example of a survey that tells you might send to a guest that is

particularly likely to respond about a corporate rate program.

And this guest will be prompted to ultimately lead the hotel back to the

company that sent them so they can sell a corporate rate and hopefully several

Typeform - Create

The last thing that I want to hit on here is it's really important to us that

And so we have sort of a promise that we abide by.

Any hotel can implement this system in less than seven days and any employee

So that's an overview of TALSI AI and if you have any questions, please feel