How to create a new calendar in Time to SLA for Jira Cloud

Learn how to create and customize a new calendar using the Time to SLA app. This guide will walk you through setting up business hours, selecting time zones, and managing holidays for accurate SLA management.

Configure a new calendar in TTS

Calendars

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Europe__RC_CASCADER_SPLIT__Europe/Paris
Europe / (GMT+01:00) Europe/Paris
Business Hours*
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Select Working Days
Select Working Hours
Select Break Time
Additional Break
Holidays
Holiday Start DateHoliday End Date
Shared Holiday
These holidays are shared across all calendars. All changes made on these holidays will be applied for all calendars.
Recurring
These holidays will repeat within the period you have chosen.
Add Holiday
Holidays within this calendar
There are no holidays within this calendar
Advanced

Holiday Start DateHoliday End Date
Shared Holiday
These holidays are shared across all calendars. All changes made on these holidays will be applied for all calendars.
Recurring
These holidays will repeat within the period you have chosen.
Add Holiday
Holidays within this calendar
There are no holidays within this calendar

Holiday Start DateHoliday End Date
Shared Holiday
These holidays are shared across all calendars. All changes made on these holidays will be applied for all calendars.
Recurring
These holidays will repeat within the period you have chosen.
Add Holiday
Holidays within this calendar
Show previous holidays
Holiday
Holiday Start Date
Holiday End Date
Shared Holiday
Recurring
2025
Yearly
Delete