Configuring your Workflow Management Groups

Resource Manager and Escalation Recipients

Managing Workflow Management Groups

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ASM Production - Admin, ASM System

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Workflow Management Groups

Group Name
	
 Email From Group


Email
	
 Email Analysts


Pager
	
 Page Analysts


Time Zone
(GMT-06:00) Guadalajara, Mexico City, Monterrey
(GMT-07:00) Chihuahua, La Paz, Mazatlan
(UTC) Coordinated Universal Time
(UTC+00:00) Dublin, Edinburgh, Lisbon, London
(UTC+00:00) Monrovia, Reykjavik
(UTC+00:00) Sao Tome
(UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
(UTC+01:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague
(UTC+01:00) Brussels, Copenhagen, Madrid, Paris
(UTC+01:00) Casablanca
(UTC+01:00) Sarajevo, Skopje, Warsaw, Zagreb
(UTC+01:00) West Central Africa
(UTC+02:00) Athens, Bucharest
(UTC+02:00) Beirut
(UTC+02:00) Cairo
(UTC+02:00) Chisinau
(UTC+02:00) Gaza, Hebron
(UTC+02:00) Harare, Pretoria
(UTC+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius
(UTC+02:00) Jerusalem
(UTC+02:00) Juba
(UTC+02:00) Kaliningrad
(UTC+02:00) Khartoum
(UTC+02:00) Tripoli
(UTC+02:00) Windhoek
(UTC+03:00) Amman
(UTC+03:00) Baghdad
(UTC+03:00) Damascus
(UTC+03:00) Istanbul
(UTC+03:00) Kuwait, Riyadh
(UTC+03:00) Minsk
(UTC+03:00) Moscow, St. Petersburg
(UTC+03:00) Nairobi
(UTC+03:00) Volgograd
(UTC+03:30) Tehran
(UTC+04:00) Abu Dhabi, Muscat
(UTC+04:00) Astrakhan, Ulyanovsk
(UTC+04:00) Baku
(UTC+04:00) Izhevsk, Samara
(UTC+04:00) Port Louis
(UTC+04:00) Saratov
(UTC+04:00) Tbilisi
(UTC+04:00) Yerevan
(UTC+04:30) Kabul
(UTC+05:00) Ashgabat, Tashkent
(UTC+05:00) Ekaterinburg
(UTC+05:00) Islamabad, Karachi
(UTC+05:00) Qyzylorda
(UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi
(UTC+05:30) Sri Jayawardenepura
(UTC+05:45) Kathmandu
(UTC+06:00) Astana
(UTC+06:00) Dhaka
(UTC+06:00) Omsk
(UTC+06:30) Yangon (Rangoon)
(UTC+07:00) Bangkok, Hanoi, Jakarta
(UTC+07:00) Barnaul, Gorno-Altaysk
(UTC+07:00) Hovd
(UTC+07:00) Krasnoyarsk
(UTC+07:00) Novosibirsk
(UTC+07:00) Tomsk
(UTC+08:00) Beijing, Chongqing, Hong Kong, Urumqi
(UTC+08:00) Irkutsk
(UTC+08:00) Kuala Lumpur, Singapore
(UTC+08:00) Perth
(UTC+08:00) Taipei
(UTC+08:00) Ulaanbaatar
(UTC+08:45) Eucla
(UTC+09:00) Chita
(UTC+09:00) Osaka, Sapporo, Tokyo
(UTC+09:00) Pyongyang
(UTC+09:00) Seoul
(UTC+09:00) Yakutsk
(UTC+09:30) Adelaide
(UTC+09:30) Darwin
(UTC+10:00) Brisbane
(UTC+10:00) Canberra, Melbourne, Sydney
(UTC+10:00) Guam, Port Moresby
(UTC+10:00) Hobart
(UTC+10:00) Vladivostok
(UTC+10:30) Lord Howe Island
(UTC+11:00) Bougainville Island
(UTC+11:00) Chokurdakh
(UTC+11:00) Magadan
(UTC+11:00) Norfolk Island
(UTC+11:00) Sakhalin
(UTC+11:00) Solomon Is., New Caledonia
(UTC+12:00) Anadyr, Petropavlovsk-Kamchatsky
(UTC+12:00) Auckland, Wellington
(UTC+12:00) Coordinated Universal Time+12
(UTC+12:00) Fiji
(UTC+12:00) Petropavlovsk-Kamchatsky - Old
(UTC+12:45) Chatham Islands
(UTC+13:00) Coordinated Universal Time+13
(UTC+13:00) Nuku'alofa
(UTC+13:00) Samoa
(UTC+14:00) Kiritimati Island
(UTC-01:00) Azores
(UTC-01:00) Cabo Verde Is.
(UTC-02:00) Coordinated Universal Time-02
(UTC-02:00) Greenland
(UTC-02:00) Mid-Atlantic - Old
(UTC-03:00) Araguaina
(UTC-03:00) Brasilia
(UTC-03:00) Cayenne, Fortaleza
(UTC-03:00) City of Buenos Aires
(UTC-03:00) Montevideo
(UTC-03:00) Punta Arenas
(UTC-03:00) Saint Pierre and Miquelon
(UTC-03:00) Salvador
(UTC-03:30) Newfoundland
(UTC-04:00) Asuncion
(UTC-04:00) Atlantic Time (Canada)
(UTC-04:00) Caracas
(UTC-04:00) Cuiaba
(UTC-04:00) Georgetown, La Paz, Manaus, San Juan
(UTC-04:00) Santiago
(UTC-05:00) Bogota, Lima, Quito, Rio Branco
(UTC-05:00) Chetumal
(UTC-05:00) Eastern Time (US & Canada)
(UTC-05:00) Haiti
(UTC-05:00) Havana
(UTC-05:00) Indiana (East)
(UTC-05:00) Turks and Caicos
(UTC-06:00) Central America
(UTC-06:00) Central Time (US & Canada)
(UTC-06:00) Easter Island
(UTC-06:00) Guadalajara, Mexico City, Monterrey
(UTC-06:00) Saskatchewan
(UTC-07:00) Arizona
(UTC-07:00) La Paz, Mazatlan
(UTC-07:00) Mountain Time (US & Canada)
(UTC-07:00) Yukon
(UTC-08:00) Baja California
(UTC-08:00) Coordinated Universal Time-08
(UTC-08:00) Pacific Time (US & Canada)
(UTC-09:00) Alaska
(UTC-09:00) Coordinated Universal Time-09
(UTC-09:30) Marquesas Islands
(UTC-10:00) Aleutian Islands
(UTC-10:00) Hawaii
(UTC-11:00) Coordinated Universal Time-11
(UTC-12:00) International Date Line West
Undefined
	

Default Analyst Recipient
	

 Approval Group

Workflow Group Details

(GMT-06:00) Guadalajara, Mexico City, Monterrey
(GMT-07:00) Chihuahua, La Paz, Mazatlan
(UTC) Coordinated Universal Time
(UTC+00:00) Dublin, Edinburgh, Lisbon, London
(UTC+00:00) Monrovia, Reykjavik
(UTC+00:00) Sao Tome
(UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
(UTC+01:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague
(UTC+01:00) Brussels, Copenhagen, Madrid, Paris
(UTC+01:00) Casablanca
(UTC+01:00) Sarajevo, Skopje, Warsaw, Zagreb
(UTC+01:00) West Central Africa
(UTC+02:00) Athens, Bucharest
(UTC+02:00) Beirut
(UTC+02:00) Cairo
(UTC+02:00) Chisinau
(UTC+02:00) Gaza, Hebron
(UTC+02:00) Harare, Pretoria
(UTC+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius
(UTC+02:00) Jerusalem
(UTC+02:00) Juba
(UTC+02:00) Kaliningrad
(UTC+02:00) Khartoum
(UTC+02:00) Tripoli
(UTC+02:00) Windhoek
(UTC+03:00) Amman
(UTC+03:00) Baghdad
(UTC+03:00) Damascus
(UTC+03:00) Istanbul
(UTC+03:00) Kuwait, Riyadh
(UTC+03:00) Minsk
(UTC+03:00) Moscow, St. Petersburg
(UTC+03:00) Nairobi
(UTC+03:00) Volgograd
(UTC+03:30) Tehran
(UTC+04:00) Abu Dhabi, Muscat
(UTC+04:00) Astrakhan, Ulyanovsk
(UTC+04:00) Baku
(UTC+04:00) Izhevsk, Samara
(UTC+04:00) Port Louis
(UTC+04:00) Saratov
(UTC+04:00) Tbilisi
(UTC+04:00) Yerevan
(UTC+04:30) Kabul
(UTC+05:00) Ashgabat, Tashkent
(UTC+05:00) Ekaterinburg
(UTC+05:00) Islamabad, Karachi
(UTC+05:00) Qyzylorda
(UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi
(UTC+05:30) Sri Jayawardenepura
(UTC+05:45) Kathmandu
(UTC+06:00) Astana
(UTC+06:00) Dhaka
(UTC+06:00) Omsk
(UTC+06:30) Yangon (Rangoon)
(UTC+07:00) Bangkok, Hanoi, Jakarta
(UTC+07:00) Barnaul, Gorno-Altaysk
(UTC+07:00) Hovd
(UTC+07:00) Krasnoyarsk
(UTC+07:00) Novosibirsk
(UTC+07:00) Tomsk
(UTC+08:00) Beijing, Chongqing, Hong Kong, Urumqi
(UTC+08:00) Irkutsk
(UTC+08:00) Kuala Lumpur, Singapore
(UTC+08:00) Perth
(UTC+08:00) Taipei
(UTC+08:00) Ulaanbaatar
(UTC+08:45) Eucla
(UTC+09:00) Chita
(UTC+09:00) Osaka, Sapporo, Tokyo
(UTC+09:00) Pyongyang
(UTC+09:00) Seoul
(UTC+09:00) Yakutsk
(UTC+09:30) Adelaide
(UTC+09:30) Darwin
(UTC+10:00) Brisbane
(UTC+10:00) Canberra, Melbourne, Sydney
(UTC+10:00) Guam, Port Moresby
(UTC+10:00) Hobart
(UTC+10:00) Vladivostok
(UTC+10:30) Lord Howe Island
(UTC+11:00) Bougainville Island
(UTC+11:00) Chokurdakh
(UTC+11:00) Magadan
(UTC+11:00) Norfolk Island
(UTC+11:00) Sakhalin
(UTC+11:00) Solomon Is., New Caledonia
(UTC+12:00) Anadyr, Petropavlovsk-Kamchatsky
(UTC+12:00) Auckland, Wellington
(UTC+12:00) Coordinated Universal Time+12
(UTC+12:00) Fiji
(UTC+12:00) Petropavlovsk-Kamchatsky - Old
(UTC+12:45) Chatham Islands
(UTC+13:00) Coordinated Universal Time+13
(UTC+13:00) Nuku'alofa
(UTC+13:00) Samoa
(UTC+14:00) Kiritimati Island
(UTC-01:00) Azores
(UTC-01:00) Cabo Verde Is.
(UTC-02:00) Coordinated Universal Time-02
(UTC-02:00) Greenland
(UTC-02:00) Mid-Atlantic - Old
(UTC-03:00) Araguaina
(UTC-03:00) Brasilia
(UTC-03:00) Cayenne, Fortaleza
(UTC-03:00) City of Buenos Aires
(UTC-03:00) Montevideo
(UTC-03:00) Punta Arenas
(UTC-03:00) Saint Pierre and Miquelon
(UTC-03:00) Salvador
(UTC-03:30) Newfoundland
(UTC-04:00) Asuncion
(UTC-04:00) Atlantic Time (Canada)
(UTC-04:00) Caracas
(UTC-04:00) Cuiaba
(UTC-04:00) Georgetown, La Paz, Manaus, San Juan
(UTC-04:00) Santiago
(UTC-05:00) Bogota, Lima, Quito, Rio Branco
(UTC-05:00) Chetumal
(UTC-05:00) Eastern Time (US & Canada)
(UTC-05:00) Haiti
(UTC-05:00) Havana
(UTC-05:00) Indiana (East)
(UTC-05:00) Turks and Caicos
(UTC-06:00) Central America
(UTC-06:00) Central Time (US & Canada)
(UTC-06:00) Easter Island
(UTC-06:00) Guadalajara, Mexico City, Monterrey
(UTC-06:00) Saskatchewan
(UTC-07:00) Arizona
(UTC-07:00) La Paz, Mazatlan
(UTC-07:00) Mountain Time (US & Canada)
(UTC-07:00) Yukon
(UTC-08:00) Baja California
(UTC-08:00) Coordinated Universal Time-08
(UTC-08:00) Pacific Time (US & Canada)
(UTC-09:00) Alaska
(UTC-09:00) Coordinated Universal Time-09
(UTC-09:30) Marquesas Islands
(UTC-10:00) Aleutian Islands
(UTC-10:00) Hawaii
(UTC-11:00) Coordinated Universal Time-11
(UTC-12:00) International Date Line West
Undefined

Workflow Management Groups
Name
	
Approval Group
	
Email ID
	
Email Analysts
	
Send Emails from this Group
	
Pager ID
	
Page Analysts
	
Time Zone
	
Default Analyst Recipient
Build Creator
		
			
		
Undefined
	


Build Manager
		
			
		
Undefined
	


Change Advisory Board Member
		
CAB@YourOrg.com
			
		
(UTC) Coordinated Universal Time
	
James Speight


Change Emergency Committee Member
		
			
		
Undefined
	


Change Manager
		
			
		
Undefined
	


Release Manager
		
			
		
Undefined
	


Service Desk
		
			
		
Undefined
	


Unspecified
		
			
		
Undefined
	


Your New Group Name
		
Group@yourorg.com
			
		
(UTC) Coordinated Universal Time
	
James Speight
	

Escalation Recipients for Group (Forward)	Escalation Recipients for Group (current)

	
	
	


Stakeholders
	
Role
	
Stakeholder
	
Resource Manager
	
James Speight
	

Analyst

Find recipients by People or Groups, or add recipients by Email Addresses

ServiceDesk Manager			South Tyneside Council	Unspecified