CO4 -  accurate information in custom field JS - Self Serve

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Ryan Rino
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Medium

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AirCleaner (AIR)
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Summary*
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Users are experiencing intermittent Bluetooth connectivity problems when attempting to pair the app with the AirCleaner device. The app fails to maintain a stable connection, resulting in frequent disconnections that disrupt the control functionality.

Steps to Reproduce:

Open the app on a mobile device.

Attempt to connect to the AirCleaner device via Bluetooth.

Observe that the app connects initially but disconnects within a few minutes.

Expected Behavior: The app should maintain a stable Bluetooth connection with the AirCleaner device, allowing uninterrupted control and monitoring.

Actual Behavior: The app connects to the device but frequently disconnects, making it difficult for users to continuously monitor and control the AirCleaner settings.

Impact: This issue affects the usability of the app, potentially hindering user satisfaction and limiting the effectiveness of the AirCleaner device in environments that require constant air purification.




Reporter*
Ryan Rino
Fix versions
Priority
Medium

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Assignee
Ryan Rino
Reporter
Ryan Rino
Approvers
None
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None
Fix versions
None
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None
Operating system
Android
Application version
Helix
Language
Kotlin
Repo host
git.example.com/Helix-Repo.git
Due date
Apr 26, 2024
Priority
Medium
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Created 42 seconds ago
Updated 42 seconds ago
Configure

[AIR-192] Bluetooth Connectivity Issue in the App - Jira

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